Learner Support

Find answers, access training, and troubleshoot common issues in the UE Learning Portal.

Top FAQs

Password Reset Email Missing?

How do I retake a course?

What's a branch code?

Where is my certificate?

Why can't I login?

My course is missing.

Browse FAQs by Topic

Registration & Login FAQs

Course & Learning Plan FAQs

Portal Navigation FAQs

Detailed Guides & Tutorials

Portal Access

Find guides about creating an account, signing in, and managing your password.

Registration and Login

Managing Your Password

Login & Password Problems - Troubleshooting

Navigating the Learning Portal

Learn how to navigate the Learning Portal, manage your profile, & access records.

Navigating Your Homepage

Accessibility & VPATs

My Activities

Updating Your Profile Information

Downloading a Completion Certificate

Courses

Find answers about training assignments, course access, & course completion.

How to Get a Verification Code for Your eSignature Course

Enrolling Yourself In A Course From The Course Catalog

Course Access & Completions - Troubleshooting