Navigating the Learning Portal

Your profile allows you to manage your personal information, password, and account preferences. This article explains how to update your profile information in the UE Learning Portal.

Accessing Your Profile

1. Sign in to the UE Learning Portal.

2. Click your user profile menu in the upper-right corner of the page.

3. Select My Profile.

Updating Your Profile Information

You can update information such as your name, email address, phone number, and other profile fields available to you.

1. Update the information you want to change.

2. Update your email address if needed.

3. Review any additional profile fields available for your account.

4. Click Save changes to apply your updates.

Managing Your Account Settings

Your profile page also provides access to additional account settings.

Change Your Password

1. Click Change password to update your Learning Portal password.

If you’ve forgotten your password, use the Forgot your password? link from the login page instead.

Preferences

1. Click Preferences to view and manage any available personal settings.

The available preferences vary by organization and may include language or notification settings.

Conditions of Use

1. Click Conditions of use to review the Learning Portal’s privacy policy and terms.

Companion

1. Click Companion to access Companion settings if your organization uses the Companion app.

Frequently Asked Questions

Why can’t I edit my name or email?

Some organizations manage learner information through an HR system, Student Information System (SIS), or another automated process. If a field is locked, contact your Training Administrator to request an update.

Will updating my profile affect my completed courses?

No. Updating your personal information does not affect your course enrollments, learning history, or certificates.

Do I need to save my changes?

Yes. Your updates will not take effect until you click Save changes.

I don’t see all of these options.

The settings available in My Profile vary by organization. Your Training Administrator determines which fields and account settings learners can access.

Need More Help?

If you’re unable to update your profile information or continue experiencing issues with your account, contact your Training Administrator or submit a support request.