Archiving Past Completions and Re-enrolling Learners in a Course

If you would like learners to re-take a course they’ve previously completed, you will need to archive their last completion and re-enroll them in the course.

Note: You cannot archive enrollments for learning plans, but you can archive and re-enroll users to the courses belonging to learning plans.

Accessing the Course Enrollment Tab

1. Login to your account on learn.ue.org.

2. Click “Course Management”

3. Search for the course you’d like to re-assign.

4. Click on the icon under the Enrollments header.

Re-enrolling a Single User

5. To select a single user to re-enroll, first search for their name in the search box.

6. Click on the three dots to the right of their name to bring up the action menu.

7. Click “Archive enrollment”

8. You’ll then have the option to archive their current enrollment and re-enroll them. Then, click Archive Enrollment to complete the enrollment.

Filtering Your Users

9. To access the filters, click the Filters button at the top of the user list.

10. Useful filters you may want to use:

Only show learners who completed the course.
Only show learners who completed the course within a certain date range (course completion period).
Only show learners who are active.

Re-Enrolling Several Users

11. To select several, but not all learners (see the next section for re-enrolling all learners):

Search for their name.

2. Select the checkbox next to their name.
3. Then search for the next user and select the checkbox next to their name.
4. Repeat as needed until you’ve selected all the users you’d like to re-enroll.

13. Click the Choose Action button in the bottom-right corner.

14. Click “Archive enrollments”

15. Click “Archive enrollment”

Re-Enrolling All Learners

16. To re-enroll everyone in the course, select the checkbox in the top-left corner, next to the word Usernames.

17. If you have multiple pages of users, make sure to hit “Select All” at the bottom of the page.

18. Click the Choose Action button in the bottom-right corner.

19. Click “Archive enrollments”

20. Click “Archive enrollment”

Viewing Archived Completion Data

Tip: There are a few ways to view the archived completion data: on an individual’s learner profile, from the Enrollment Tab in the Course Management section, or by building a report.

Finding Archived Enrollments on the Learner Profile

21. To see a specific user’s archived enrollments, first navigate back to the Admin Homepage.

22. Click “User Management”

23. Click the “Search for users” to find the specific user then enter their name or email address.

24. Hover over their information and click on the three dots that appear on the right side.

25. Click “User Personal Summary”

26. Click “Courses”

27. Select the “Archived enrollments” option.

Viewing all the archived enrollments for a specific course:

28. Return to the Enrollments tab of the Course Management section, you can change the enrollment type by clicking the arrow in the middle of the page.

Using a Custom Report to View Archived Enrollments:

29. You can build a custom report or edit and existing report to include archived enrollments. For more information on building custom reports, please see our guide:https://uekb.blackbelthelp.com/it/creating-custom-reports-scheduling-reports/