Accessing the Portal

1. Login to your account on the UE learning portal.

2. Click “CHANGE PASSWORD” in the middle of the page on your learner homepage.

3. You can also access the Change My Password page by opening the User Menu in the top-left corner of your screen.

4. Then click the pencil icon to edit your profile.

5. Click “Change password”

Alert: The password must:

• Be at least six characters long
• Include letters and numbers
• Be different from your username
• Not be the same as your last three passwords

6. Enter your current password, then enter the new password twice. Click Change Password to save your new password.

7. If you don’t know your current password, click “Forgot your password?” on the login page.

8. Then, click “SEND RESET LINK”

Alert: You should receive the email with your password reset link immediately.

If you don’t receive the email, please check the spam, junk, quarantine, or promotions folder. If the reset email isn’t in any of these folders, please ask the person who assigned you the training to provide a new password.

9. Click the link in the password reset email.

10. Then set your new password.