Course Management

Unenrolling Learners from a Course

Use this guide to remove one or more learners from a course.

Key Point

Unenrolling a learner from a course does not remove their progress, completion history, or reporting data. Unenrolling a learner also does not reset their course status. To reset a learner’s course progress, use the course archiving workflow.

Opening Course Enrollments

  1. From the Admin Homepage, click Course Management.
Course Management
Open Course Management from the Admin Homepage.
  1. Search for the course.
  2. Click the blue hyperlinked course title.
Course Search Results
Open the course enrollment page.

Unenrolling One Learner

  1. Hover over the learner’s name and click the three-dot action menu.
Learner Action Menu
Open the learner action menu.
  1. Click Unenroll.
Unenroll Learner
Select the Unenroll option.
  1. Click Unenroll to confirm.
Confirm Unenrollment
Confirm the unenrollment.

Unenrolling Multiple Learners

There are multiple ways to select learners for bulk unenrollment.

Selection Method Result
Individual checkboxes Select specific learners.
Select All Select all learners across all pages.
  1. Select the learners you want to remove.
Select Learners
Select individual learners.
  1. To select all learners across all pages, click Select All.
Select All Learners
Select all learners across pages.
  1. Click Choose Action.
Choose Action
Open the bulk action menu.
  1. Select Unenroll.
Bulk Unenroll
Choose the Unenroll action.
  1. Click Unenroll to confirm.
Confirm Bulk Unenrollment
Confirm the bulk unenrollment.
  1. Bulk unenrollments run as a background job.
  2. Click the background job icon to monitor progress.
Background Job Status
Monitor bulk unenrollment progress.

What To Expect Next

Action Result
Unenroll a learner The learner loses access to the course.
Review reports Existing completion and progress records remain visible.
Reset course progress Use the course archiving workflow instead of unenrollment.

Getting Help From UE

If you are unsure whether to unenroll a learner or archive their enrollment, contact the UE Learning Enablement Team at launch@ue.org.

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